DU Emirates Integrated Telecom At UAE (EITC)
(Customer Care/Sales Officer)
As sales Executive (Since Dec 2013 till date)
Resolve customer complaints.
Grip on BSCS, Seibel, Wincash, EServer, Payment Gateway, Precheck, Outlook.
Day opening and closing.
Offer customers carry-out service at the completion of transactions.
Maintain an organized and clean appearance in all work areas.
Proper analysis and verification to ensure data integrity
Net solution (Pakistan)
(Office assistant)
Mar 2012 till September 2012
Duties and Responsibilities
Answering phones, forward calls and messages.
Answering the emails.
Filling the records.
Data entry and computer work.
Oversee the office supply
Mcb Bank (Pakistan)
(Internee)
November 2011 till January 2012
Duties and Responsibilities
Remittance department.
Cash department
Forex department
Clearing department
Act as the point of contact among executives, employees, clients and other external partners
Manage information flow in a timely and accurate manner
Manage executives’ calendars and set up meetings
Make travel and accommodation arrangements
Act as an office manager by keeping up with office supply inventory
Format information for internal and external communication – memos, emails, presentations,
reports
Take minutes during meetings and follow up with the assignee
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system
Directly reporting to CEO.
Excellent grip over management work
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