概要

DU Emirates Integrated Telecom At UAE (EITC)
(Customer Care/Sales Officer)
As sales Executive (Since Dec 2013 till date)
Resolve customer complaints.
Grip on BSCS, Seibel, Wincash, EServer, Payment Gateway, Precheck, Outlook.
Day opening and closing.
Offer customers carry-out service at the completion of transactions.
Maintain an organized and clean appearance in all work areas.
Proper analysis and verification to ensure data integrity

Net solution (Pakistan)
(Office assistant)
Mar 2012 till September 2012
Duties and Responsibilities
Answering phones, forward calls and messages.
Answering the emails.
Filling the records.
Data entry and computer work.
Oversee the office supply

Mcb Bank (Pakistan)
(Internee)
November 2011 till January 2012

Duties and Responsibilities
Remittance department.
Cash department
Forex department
Clearing department

项目

Erohal

工作经历

公司标识
Admin officer
Al Sharqi Pakistan
Nov 2019 - 代表 | Lahore, Pakistan


Act as the point of contact among executives, employees, clients and other external partners

 Manage information flow in a timely and accurate manner
 Manage executives’ calendars and set up meetings
 Make travel and accommodation arrangements
 Act as an office manager by keeping up with office supply inventory
 Format information for internal and external communication – memos, emails, presentations, 
reports
 Take minutes during meetings and follow up with the assignee
 Screen and direct phone calls and distribute correspondence
 Organize and maintain the office filing system

公司标识
Assistant Manager Customer Care
Etisalat UAE
Feb 2016 - 代表 | Abu Dhabi, United Arab Emirates

Directly reporting to CEO.
Excellent grip over management work

公司标识
Franchise supervisor
EITC Du Telecom Uae
Dec 2012 - Oct 2015 | Abu Dhabi, United Arab Emirates

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学历

University of Lahore
硕士, , Masters in Business Administration‎
Human Resource Management
2011
University of Punjab Hailey College of Punjab
学士, 贸易学士, ‎
Commerce
2008

技能

中级 Commercial/Retail Banking
熟练 Marketing
中级 Pressure management
熟练 Relationship Management
熟练 team leader.
中级 Accoount Management
中级 Accounts Administration
熟练 Administration Tasks
熟练 Administrative Management
熟练 Administrative Skills
初学者 Alternative Financial Services
熟练 Amazon Cloud Front
中级 Analytical Thinking
中级 Analyzing Information
熟练 Answering Inquiries
中级  Talent Acquisition
中级 Banking
初学者 Basic product knowledge of pharmaceuticals
熟练 Bio Surgery
熟练 Branch Support.
熟练 Branding
熟练 British Accecnt
中级 Business Development Process
熟练 Business Problems Analysis
初学者 Call Centre
熟练 Cash Handling
中级 Clain Management
初学者 Client Acquisition Skills
初学者 Client Followup
中级 Client Presentation
中级 Close Attention to Detail
中级 Closing
中级 Commitment.
中级 Communications Development
熟练 Configuring Software
熟练 Conservation Awareness
熟练 Convincing
中级 Customer Focus
熟练 Customer Oriented
熟练 Developing Standards
中级 Documentation
中级 Event Marketing Strategies
熟练 Excellent speaking skills in the target language
熟练 experiences accounts manager
初学者 Export Development
中级 Financial Statement Analysis+
中级 Fleet Management
中级 Fluent in English
中级 Forecasting
初学者 h Operations Management

语言

熟练 旁遮普语
初学者 阿拉伯语
中级 英语
熟练 乌尔都语

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